Detalhes da oferta
Randstad operates in Portugal and worldwide as a leader in human resources for various business sectors.The Technologies area works exclusively in the IT and Telecommunications sector, offering unique opportunities for professional development and we are currently searching for a Application Support Engineer - Telecommunications to join our team.
Competências:
Mandatory Requirements:- Minimum 3 years working experience with GSM network, preferably in mediation;
- Minimum 4 years of providing Highly Technical support for complex software applications (software delivery, level 3 software application support);
Minimum 4 years of practical experience with:
- Experience in UNIX scripting and deep knowledge of Red Hat operating system;
- Experience in Oracle RDBMS, Postgres & SQL;
- Java / C / Perl / PL-SQL programming experience;
- Virtualization and Clustering technologies.
- Deep understanding of networks and IP (traces etc);
- Knowledge of XML/SOAP/SOA and Web services;
- At least a Bachelor's Degree in Engineering (Software, Computer, Telecommunication, Electrical/Electronic) or equivalent.
Personal Skills:
- Motivated, independent and able to build and maintain good relationship with customer;
- High fluency in oral and written English, Spanish & Portuguese;
- Must be able to work under pressure;
- Puts customer first.
Principais responsabilidades
Responsibilities:- Analyze, investigate and provide software solution to support issues raised by customers, and ensure issues are resolved within customer SLA's;
- Take ownership of support issues and be proactive when dealing with customer issues;
- Performing root-cause analysis on customer issues;
- Work cooperatively with various internal teams to ensure that customer support issues are dealt with in a timely manner and in-line with expectations for any project/support work that rely on it;
- The role will involve performing modifications and fixes to the current solution source code;
- The role requires large amounts of customer interaction, hence the ability to work and communicate effectively is vital;
- On-site work at customer site may be required;
- 24x7 Emergency support for Critical issues.
Oferta
Offer:- Being part of an innovative and promising technology company growing fast;
- Remuneration according to the candidate experience.
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Local | alfragide | ||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
|