Detalhes da oferta
Our partner is a multinational company providing outsourcing services for a variety of clients seeking to enhance the growth of the various business sectors in which they are involved.This company is looking for a Software Engineering Support (m/f).
Competências:
What are we looking for?- Bachelor's degree in Science/IT/Computing or equivalent.
- 2-5 years' experience as a software engineer or a software support engineer for Level 2 support.
- Strong experience in ticketing (request vs incident)
- Experience in improving internal SLA of open tickets and resolution time
Principais responsabilidades
The role of a support engineer will be to provide 2ndlevel support via ticketing and handle 3rd level projects and tasks.
Responsibilities:
- Ensure satisfaction, technical support and smooth operations by supporting the business for any issues concerning software environment;
- Strive for excellent customer service while taking a detailed oriented approach to addressing customer needs quickly and efficiently.
Oferta
Offer:- An excellent work environment;
- Opportunity to integrate a prestigious multinational company;
- Training and internal career progression;
- Excellent facilities centrally located near a wide range of public transports.
| Distrito | Braga | ||||||
|---|---|---|---|---|---|---|---|
| Local | porto | ||||||
| Sector de actividade | Outros | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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