Detalhes da oferta
Our client is a global business services company, delivering extraordinary customer, employee and user experiences for more than 450 of the world’s best brands.- Senior interface with client stakeholders (LOB Quality and Training Leads, Vendor Management and Brand Managers) for strategic training and quality across the lines of businesses and locations.
- Builds our T&TQ team to be fit for purpose and regularly reviews T&TQ organisation, ensuring success planning and apprenticeships are in place.
- Builds our overall account level Training & Quality strategy and manages this successfully with our T&TQ teams in each location and line of business/brand.
- Ensures that we have the right people in place across our T&TQ organisation within the team.
- Creates governance and cadence to ensure execution of both our strategy and our commitments to our client.
- Project manages any significant T&TQ projects and initiatives to successful completion keeping all stakeholders updated regularly.
- Reports to Global Delivery Project Executive
- Salary above average;
- Monthly meal allowance;
- 22 vacation days per annum;
- Great multicultural working environment.
Competências:
- 5 years previous experience in a related discipline (may include owning a relevant qualification but must have work related experience)- Travel related experience (either personal or work-related) is desirable
- Has worked with teams across multiple locations (including remote teams)
- In possession of Six Sigma or similar certification and a track record in implementing projects
- Communicates effectively with own team, account team and client
- Can travel as required to any of our locations (potentially once per quarter)
| Distrito | Braga | ||||||
|---|---|---|---|---|---|---|---|
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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