(Remote work) Customer Support with French & English for entertainment company

Braga Full-time

Detalhes da oferta

Starting date: 08.05.2024

Work from home in districts: Castelo branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro

Online recruitment proces!

The company:

American film and entertainment studio, founded in 1923 by four brothers. The company established itself as a leader in the American film industry before diversifying into animation, television, and video games, and is one of the "Big Five" major American film studios.

Your tasks:
  • Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
  • Provide account and application support to Customers namely with regards to software functionality.
  • Provide accurate and real-time responses to the customers inquiries.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Our expectations:
  • EU citizenship or a residence permit in Portugal
  • You speak French in proficiency (C2)
  • You speak English (B2)
  • You would like to work from home in South Portugal
  • You like interacting with people
 We offer:
  • Full time employment
  • Working shedule: Monday to Sunday – 8 am to 9 pm, 2 rotational days off (5days/week, 8 hours/day)
  • Work from home in districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
  • 6 months fixed-term contract with the possibility of extension
  • Online hiring proces
  • Competetive salary and bonus system: 895€  gross x 14 months up to 100€  performance bonus/month + Transport allowance 20€ per month +Meal allowance 7.23 € NET per day
  • Free Health Insurance after 6 months 
For candidates from abroad we offer:
  • Flight ticket reimbursement after 6 months
  • Possibility of accommodation in a company - owned apartment 
Send your CV by email paco@prorekruter.com

We look forward to you !

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DistritoBraga
Habilitações mínimas Escolaridade obrigatória
Experiência mínima 0-1 anos
Idiomas french, english
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Remuneração 1000
Tipo de oferta Emprego
Contactos Paco Recruitment


pacoprorekruter.com

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