Técnico de Suporte 1ª Linha de Atendimento (M/F)

Santarém Full-time

Detalhes da oferta

Adecco Human Resources is currently hiring a Técnico de Suporte ao Cliente (M/F)) for one of our prestigious clients in the area of Hosting and Domains, in Constância

Funções

Respond to requests for information and support about domains, email, hosting and web creation tools.
Identify customer needs and advise them
Escalate problems to second-level support

Requisitos

Experience in Customer Service;
Strong motivation for customer relations;
Good communication skills;
Customer orientation
High ability to communicate and manage oral and written information;
Experience in customer service Knowledge in the area of domain name registration and managementKnowledge of Microsoft Word, Excel and Outlook;
Knowledge of English;

Key Skills:
Passion for learning and developing oneself personally and professionally;
Passion for customer service and helping others;
Teamwork Attention to detail;
Technical Proactivity;
Good knowledge in Customer Service

Oferta

Integration into a team with strong growth potential;
Salary and social benefits adequate to the function;
Birthday day off;
Training
Career progression in an international group
DistritoSantarém
LocalConstancia
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações
1990-095 Lisboa
Portugal
Departamento de Serviço e Qualidade
211156700
211156849
www.adecco.pt