Team Leader Inbound (M/F) - English and Spanish

Porto Full-time

Detalhes da oferta

Adecco Human Resources recruits a Team Leader fluent in English or Spanish for a prestigious customer in the Porto area (Rua Sá da Bandeira).

Funções

- Controlling, managing and improving KPI's;
- Good communication skills;
- Leadership and team coordination skills;
- Ability to plan and organize;
- Ability to maintain motivation and positive attitude in pressure situations;
- Orientation directed to customer;
- Orientation to results/objectives/quality;
- Capacity for critical and resolutive analysis;
- Team spirit

Requisitos

- Minimum 1 year experience with responsibility in supervising inbound/backoffice teams;
- Experience in the aviation sector (preferred);
- Written and oral proficiency in English (B2/C1) or Spanish (C1/C2).

Oferta

100% on site;
Base salary + language bonus + meal allowance;
Monday to Sunday, hours between 08h00 and 21h00. Rotating day-off.
DistritoPorto
LocalPorto
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações
1990-095 Lisboa
Portugal
Departamento de Serviço e Qualidade
211156700
211156849
www.adecco.pt