Backoffice Administrative Dutch - Porto

Detalhes da oferta

responsabilidades chave

• Provide assistance via phone/mail/email from existing and new/potential customers by solving customer simple queries that impact the performance of the business
• Ensuring that the data received from the customers is accurately and timely maintained
• Ensure the maintenance of Master Data Management - covering Customer Master Data and providing information to customers
• Channel queries to corresponding responsible area (Sales, Credit to Cash, Delivery, etc.)

competências

• academy background minimum required is Secondary school (High School)
• If you speak native or C2 Dutch and English level B1 (preferred)
• Your Knowledge in SAP/ERP is Basic
• Previous experience in Customer Service (Front Office/ Order Entry /Back Office)
• You are able to communicate efficiently by phone and email with internal and external customers on a daily basis (handling requests, complaints, etc.)

principais benefícios