Detalhes da oferta
Are new technologies part of your everyday life? Are you the support technician in your family?Do you have advanced knowledge of German?
In this project you can help users of one of the world's largest search engines.
Interested?
responsabilidades chave
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social messaging channels (as assigned);
- Ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels;
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information;
competências
- Fluency in both German and English, spoken and written;
- Preferably previous working experience in a call center;
- High school diploma or a higher education degree;
- Experience in technical Troubleshooting (preferable)
principais benefícios
What do we have for you?
- Base salary of 957.2€ per 14 months
- Performance Bonus up to 100€ per 12months
- Meal Allowance of 7.23€ per day
- Signing Bonus of 2000€
- Location: Lisbon (Oriente)
- Base salary of 957.2€ per 14 months
- Performance Bonus up to 100€ per 12months
- Meal Allowance of 7.23€ per day
- Signing Bonus of 2000€
- Location: Lisbon (Oriente)
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||
| Sector de actividade | Comércio, Vendas e Serviços | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
|