Tech Lead Expert - Workplace Management - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Professionals is specialized in the recruitment of middle and senior positions.
Our client is Europ Assistance, one of the major global players of assistance services in 7 areas: automotive, travel, home, IT/Cyber, health, senior care and life style.

responsabilidades chave

  • Act as the referent for IT infrastructure topics
  • Support IT projects for all IT Infrastructure related activities (Solution assessment, Design, Build, Run…)
  • Act as a point of escalation for IT Infrastructure incidents / problems resolution and primary point of contact to service recipients for escalation purpose
  • Monitor the performance on end-to-end operations of the IT Infrastructure operations, delivered by our Managed Service Provider (outsourcing in India), through SLA and KPI management
  • Plan, prepare, automate applications release and deployment (using Cloud Services and CI/CD pipelines)
  • Be responsible for effective coordination with suppliers & Partners
  • Guaranty the security on the scope. Track, record and maintain the security assurance plan
  • Controls financial performance and efficiency of services


  • Experience in IT Operations Management in international companies;
  • Strong technical skills on all IT Infrastructure stack, with especially a high level of expertise of Workplace management (Windows 10 & 11, Intunes, Autopilote, GPO, O365.);
  • Experienced in IT Infrastructure Managed Service (process assessment, improvement, etc);
  • English & ideally French speaking.

principais benefícios

opportunity for professional development in a multinational company with a fast-growing environment.

Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
800 244 244