Team Leader - Outbound Sales

Lisboa Full-time

Detalhes da oferta

Empregador

Financial institution with headquarters in Lisbon (City Center)

Descrição

Assist in the formulation of targets for individuals and teams;Hire and onboard new employees;Answer questions from staff and provide guidance and feedback;Measure performance with key metrics such as call abandonment, calls waiting, etc;Ensure adherence to policies for attendance, establish procedures, etc;Keep management informed on issues and problems;

Perfil desejado

Proven experience as a call center Leadership position in an outbound sales environment;Working knowledge of telephone equipment and relevant computer programs;Knowledge of performance evaluating procedures;Outstanding communication and negotiation abilities;A results-oriented approach;Excellent organisational and leadership skills;Ability to work under pressure;

Oferecemos

Performance Bonus;A good opportunity for your professional development;

Resumo

Setor
Customer Service
Subsetor
Gestor de Call Center
Indústria
Financial Services
Localização
Lisboa
Tipo de contrato
Indefinido
Nome do Consultor
Sofia Fernandes
Referência da Oferta
JN-082022-5705004
Tipo de trabalho
Trabalho Remoto / Híbrido
DistritoLisboa
LocalLisboa
Sector de actividade Administração e Serviços de Escritório
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos MichaelPage
Avenida da Liberdade, nº180-A, 3º andar
1250-146 Lisboa