Detalhes da oferta
At TNT we care for everyone, whatever and however precise their requirements may be. Delivering millions of parcels, documents and freight consignments worldwide, our expert team treat each delivery with the care, attention and speed it deserves. We connect people and businesses across the planet on a daily basis.We are looking for Special Services Agent (Air Cargo) - LISBON
To maximize Special Services revenue, margin, service quality and customer satisfaction
To maximize revenue opportunities, in particular Air Cargo products, and to manage internal and external customers’ relationships in order to achieve the Special Services strategic goals.
To provide customers with suitable solutions relating to problem shipments or complaints to satisfy their needs, and maintain and enhance their loyalty to TNT.
To implement and monitor Special Services internal processes and procedures in order to maximize efficiency and costs.
Essential Educational and / or Training Qualifications & Certificates:
•High school qualification
Preferred experience:
•Sales and operational experience in customized distribution solutions
•International express or logistics industry background
•Proven track record of achieving targets and KPI’s
•Organisational awareness (structure and products and services)
Preferred knowledge:
•Air Cargo Product knowledge
•Strong market sector knowledge / awareness, including supply chain structures, developments and requirements
•Proven people skills, especially team building, persuasion and influence application
Necessary Technical / Functional Skills:
•Business to business selling skills
•Fluent use of written and spoken Portuguese, Good knowledge of English
SEND YOUR UPDATED CV TO: RH.PT@TNT.COM WITH REFERENCE “SPS/Air Cargo 2018”
| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||||
| Habilitações mínimas | 12º ano de escolaridade | ||||||||
| Experiência mínima | 1-3 anos | ||||||||
| Idiomas | Inglês, Português | ||||||||
| Sector de actividade | Logística/Transporte | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
TNT Express
Av. D. João II, 41 – 9ºA 1990-084 Lisboa Portugal
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