Service Operations Specialist (m/f) - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Professionals is specialized in the recruitment of middle and senior positions. Our client is a multinational company and it is looking for a Service Operations Specialist, who will be responsible for providing support to all employees including those working from remote locations.

responsabilidades chave

  • Your responsibilities may include:
  • Install IT infrastructure: network, computers, CCTV, servers, rack
  • Test and troubleshoot new technologies new hardware components
  • Source hardware equipment and organize buying lists
  • Compare and optimize local services providers
  • Configuring and troubleshooting Linux related issues
  • Audit existing infrastructure security and fill checklists
  • Fixing and maintaining printers, scanners and other IT equipment
  • Handle helpdesk service requests, submitted via email, ticketing system or helpdesk phone
  • Receive technical support calls, troubleshoot and resolve the issue
  • Provide technical assistance and support for incoming queries and issues related to IT
  • Travel on missions abroad (e.g. London, Central and Eastern Europe)

competências

  • You should have experience with:
  • Cisco routers & switches;
  • VMware or any virtualization environment;
  • Windows (e.g. Windows 7, Windows 10 Windows 2k8 Server);
  • MS Active Directory;
  • Patching, cable management & IT room installation;
  • Linux: CentOS, Ubuntu;
  • The following is considered a plus:
  • ISO 27001 Certification;
  • Knowledge of load and security testing;
  • ITIL Foundation or ITIL Practitioner certification.
  • You are also:
  • Able to communicate technical information to both technical and non-technical employees;
  • Fluent in English.

principais benefícios

Opportunity to work in a challenging environment with dynamic teams and innovative projects;
Integration in a solid multinational company;
Constant training that includes skill development.

DistritoLisboa
LocalLisbon
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt