IT Support - German and English - Lisboa

Detalhes da oferta

competências

• - Technical Training in IT (minimum level IV);
• - Minimum professional experience of 1 year in diagnosis and incident resolution;
• - Knowledge in the areas of network management and VOIP technologies;
• - CCNA (relevant certificate or experience demonstrating competence acquisition)
• - Ability to diagnose and solve problems;
• - Fluency in English and German;
• - Customer orientation and taste for teamwork;
• - Excellent communication skills;
• - Easy learning and autonomy.

responsabilidades

• Integrated in a project of international scope, these professionals will assume the following functions:
• - First and second line technical support for the Randstad Group networks and communications worldwide;
• - Monitoring of systems and services and troubleshooting, focusing on networks and communications.
• - Ticket tracking, SLA's management and stakeholder follow-up.

benefícios