Holandês - Apoio ao cliente - Lisboa

Lisboa Full-time

Detalhes da oferta

We are hiring talents to join our team supporting clients, with responsibilities such as:

-Communicating through chat & phone with subscribers
-Answering how-to questions about payments, invoices and other services
-Troubleshooting technical issues using your problem-solving skills
-Assisting customers with product functionalities

YOUR TASKS:
- Provide optimal advice regarding different queries of the business clients;
- Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
- Understand the business goals of your clients in order to match the required online advertisement solutions;
- Provide strategic campaign support to educate your clients;
- Achieve strong customer satisfaction with a focus on quality and results.


Requirements:
-Native of Dutch (min C1)
-Fluent level of English (min. B2)
-Interest in digital technologies
-No experience needed but would be an asset
-Excellent communication skills


CONTRACT:
-Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
-Private health insurance after contract signature (additionally to the standard insurance).
DistritoLisboa
Habilitações mínimas Escolaridade obrigatória
Experiência mínima 0-1 anos
Sector de actividade Administração e Serviços de Escritório
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos SmartRecruitments
Travessa da Abelheira Urbanização Portão
8125-616-8125-616 Quarteira
Portugal
Rafaela Rafael
infosmart-recruitments.com
+351916790346