Helpdesk Support - Italian (m/f)

Detalhes da oferta

Kelly Services is looking for Helpdesk Support (m/f), to join a project for a company that is a global brand and the number one search engine in the world.

The major responsibilities of these professionals are:
- Providing technical support to small and medium-sized businesses (SMBs) based in EMEA through different channels;
- Providing product and tool support to improve the overall experience and drive higher product adoption and spend;
- Ability to identify trends and solve problems facing multiple SMB clients;
- Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the client's SMB advertising solutions;
- Provide vital product insights and feedback on client products.

What are we looking for in candidates?
- Fluency or native speaker in Italian, with English (mandatory);
- Degree in Marketing, Economics, Computer Science or similar degree (mandatory)
- Work experience Helpdesk, Technical Support or similar (mandatory)
- Excellent knowledge as a user of MS Office products and the Internet;
- Experience with online advertising products and social networks

Local - Lagoas Park / Amoreiras
Schedule - Availability to work Monday to Friday, between 08 am - 6 pm

What does our client offer?
- Specific training to perform and execute this Content analysis;
- Integration in an international project and a young and dynamic team;
- Base salary + Meal allowance + Transport allowance + Language Bonus (monthly bonus, paid 3 in 3 months).

If you are looking for an opportunity where you can make a difference, then this is for you!
Send us right now your up to date cv, and be part of a new project!