Detalhes da oferta
Adecco Portugal is currently searching and hiring candidates fluent in Greek and English for a role of Customer Service Representative for his international client.Funções
• As the first point of contact to communicate with our customers;• Handle inquiries and complaints via telephone, email, chat, and social media;
• Ensure cases are solved within the agreed SLA;
• Identify and escalate issues to the relevant team;
• Adhoc contact center related tasks as assigned;
• Working alongside the Team Leader, Team Manager, Contact Center Manager, HR Manager, Training & Quality Manager, Customer Success Team, Academy Leader, and Operational IT.
Requisitos
• Native / C2 level of Greek and written and verbal English skills;• Prefer a minimum of 1 year of experience in Contact Center / Customer Service;
• Training will be provided;
• Cars and Electric Vehicles lovers;
• Familiar with Microsoft 365;
• Must be able to handle multiple projects and effectively manage different timelines;
• Must be an assertive team player with high energy to work in a fast-paced environment;
• Ability to work in shifts;
• Office location: close to Marquês de Pombal, Lisbon.
Oferta
• Competitive Salary;• Permanent contract with the client;
• Workplace: Lisbon;
• Company benefits;
• Schedules: Monday - Sunday (7am - 10pm / rotative shifts).
| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
|