Detalhes da oferta
Our client is a global people-driven company that delivers Customer Experiences to the world’s best brands. Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
We are looking for the right candidate able to provide friendly, efficient, and customer-oriented service to our Client.
· Inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, etc.)
· Cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.)
· Outbound support (e.g. related Smart Mobility or e-Performance Services)
· Case monitoring (Monitoring, handling and - if necessary – escalation of open cases)
· Response Card (e.g. handling of response cards, administration of opt.-ins and opt.-outs)
Job Requirements:
· Residence permit: European Union
· Main language: German (native language / fluent)
· English B2 Level
Salary Benefits:
· An interesting and fulfilling work
· A multicultural environment
· Career growth
· Long term employment contracts
· Private health insurance
· Interesting wage packages
· Company excursions and adventures
| Distrito | Lisboa | ||||
|---|---|---|---|---|---|
| Habilitações mínimas | 12º ano de escolaridade | ||||
| Experiência mínima | 0-1 anos | ||||
| Idiomas | Alemao | ||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||
| Tipo de contrato | Full-time | ||||
| Remuneração | 1400 | ||||
| Tipo de oferta | Emprego | ||||
| Contactos |
Red Frog Recruitment,LDa
Vila Franca De Xira 2600-100 Vila Franca De Xira Portugal
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