Customer Support - Hotel Reservations - Lisboa

Lisboa Full-time

Detalhes da oferta

Do you like helping people and are you fluent in German?
Then we have the ideal offer for you.

Our client is a French multinational company seeking a Customer Support Agent for one of the fastest growing hotels in the united states.

Interested?

responsabilidades chave

  • Assist customers with their last-minute bookings mainly through chat;
  • Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia;
  • Proudly provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way;
  • Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions;

competências

  • Native or Proficient in German (level C2);
  • Fluency in English (C1);
  • Excellent communication skills coupled with empathy and team spirit;
  • Good writing skills;
  • Availability to work in night shifts;
  • Previous experience in Customer Service or as a tourism representative is a plus;
  • For non-EU residents, it is mandatory to have a valid work permit;

principais benefícios

What do we have for you?

- Base salary of 993€ per 14 months
- Language bonus of 125€ per 12 months
- Performance Bonus up to 200€ per 12months
- Meal Allowance of 7.23€ per day
- Location: Lisbon (Oriente) or homeworking
- Health Insurance
- Relocation Package: flight ticket reimbursement after 6 months + apartment room with rent of 280€ for 6 months (discounted directly from the payslip)


DistritoLisboa
LocalLisboa
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt