Detalhes da oferta
Are you customer oriented and looking for a job opportunity in Lisbon in finance/accounting area?This opportunity is for you!
Randstad was challenged by the world’s largest food and beverages company to search for a cash collections specialist to work in their shared services center.
competências
- what you need to apply:
- Good level of English - (intermediate);
- Good level of Spanish - (advanced)
- Customer Satisfaction behaviour;
- Previous experience in sales will be a plus;
- Any level of Dutch OR French will be a plus;
- Team spirit and available to work in an open space environment;
- Good analysis skills and problem solving mind-set;
- Ability to manage priorities;
- Will to work in a multicultural environment.
responsabilidades
You'll be challenged to do your best in the following functions:- Customer/account queries to support that sales ledger balances are clean on customer account;
- Learn and deploy collection techniques for due and overdue balances on customer account, maximising On Time Payment for all Customers;
- Notify Senior Collections Specialist of debt risks to ensuring mitigating actions are taken;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- Focus on Customer Service, ensuring good communication levels to identify and support resolving problems on customers accounts, which could ultimately impact Sales and Working Capital of the business;
- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Analyze and check KPIs on quality of services provided and present;
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
benefícios
This job offers:- Immediate entry into an attractive project;
- You will integrate a multicultural team;
- Good benefits package;
- Conditions of remuneration to be agreed by the experience and knowledge demonstrated.
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Local | Linda A Velha | ||||||
| Sector de actividade | Contabilidade / Finanças | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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