Detalhes da oferta
Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.Our client is a reference in the automotive sector. We are currently searching for a Application Support Specialist - Antivirus (m/f).
competências
- - Academic background in IT/Engineering or related relevant experience;
- - 4 years of professional relevant experience;
- - Experience with agile methodologies;
- - Customer orientation and advanced problem-solving skills;
- - Great communication and collaboration skills;
- - Highly motivated with a get things done attitude;
- - Ability to work in a team;
- - Fluency in English;
- - Professional experience in Application Support (nice to have).
responsabilidades
- Be part of a new team that is responsible for providing application support to different online services. The aim of the service is to ensure efficient and qualified operation. Complaints are pre-analyzed, grouped into focal points and, if an immediate solution is not possible, referred to the subsequent support structures.
- Tasks:
- - Management of customer complaints, inquiries and further support tickets;
- - Creation of service requests and dispatch to other support levels;
- - Verification of information, categorization and prioritization for content, completeness and request for completion, if necessary.
- - Documentation of additional information
benefícios
- An opportunity for you to join an amazing atmosphere and to be a part of the creation of our local company culture, with the support of a solid international group;
- An agile environment where your ideas are welcome;
- A very talented team, just as passionate and goal-oriented as you;
- Continuous training and career development;
- Competitive benefits package.
- An agile environment where your ideas are welcome;
- A very talented team, just as passionate and goal-oriented as you;
- Continuous training and career development;
- Competitive benefits package.
Distrito | Lisboa | ||||||
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Local | Lisboa | ||||||
Sector de actividade | TI, Telecomunicações e Comunicação | ||||||
Tipo de contrato | Full-time | ||||||
Tipo de oferta | Emprego | ||||||
Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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