Colaborador para Call Center em Lisboa - Fluente em Alemão

Lisboa Full-time

Detalhes da oferta

Do you speak German fluently and have excellent communication skills?

 

Our client connects customers with the world’s top brands for more than 30 years. With a team of 10.000+ employees, they proudly represent the leading global businesses such as Microsoft, Paypal, Netflix, Volkswagen, and Mercedes- providing Customer Care, Technical Support services, as well as Content Moderation for Social Media.

 

The job:

 

Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets

 

 

REQUIREMENTS

Fluency in German
Very good communication skills in English
Very good communication & soft skills, as well as problem-solving skills.
Computer knowledge

 

 

OFFER

Full time, 12-months fixed-term employment contract
Training and familiarization phase 
Opportunity to grow in a multinational company
Health Insurance since day one in the company

 

 If you want to relocate to Portugal, we offer relocation support

 

Free flight tickets from any European city to Lisbon
Reimbursement of flight tickets after contract signature 
Pick up from the airport
Possibility of accommodation (single room in shared apartment with other workers with all the bills included)
Portuguese language lessons




**When you apply for this vacancy, you are giving your GDPR consent to Smart Recruitments. We might share your CV details directly with our client for the purpose of recruitment**
DistritoLisboa
Habilitações mínimas 12º ano de escolaridade
Experiência mínima 0-1 anos
Sector de actividade Administração e Serviços de Escritório
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos SmartRecruitments
Travessa da Abelheira Urbanização Portão
8125-616-8125-616 Quarteira
Portugal
Rafaela Rafael
infosmart-recruitments.com
+351916790346