Customer Service Advisor (m/f) - Bragança

Bragança Full-time

Detalhes da oferta

Kelly Services is currently recruiting Customer Support Agents to join our client's team. The successful candidate must be fluent in English plus other language (French, German, Spanish, Dutch or Italian).
The main purpose of this role is to provide professional and efficient support to their customers in line with contractual agreements.


Main duties and responsibilities include:

  • To respond to all client queries within given timescales, efficiently, effectively, and accurately;
  • To develop and maintain a full knowledge of client processes and services;
  • To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff;
  • Responsible for maintaining and updating all administration.



Role Requirements:

  • Native or fluent in English (written and spoken - mandatory) plus other language (French, German, Spanish, Dutch or Italian);
  • Experience in customer facing environments (phone, chat, in person, etc.);
  • Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution;
  • Responsible, adaptable, and resourceful;
  • Commitment to a high level of accuracy and excellent attention to detail;
  • Ability to work on own initiative and under pressure to achieve deadlines;
  • Effective time management strategy including ability to multi-task, prioritize, organize, and balance workload;
  • Proficient in the use of Office package.


Work place: Bragança


If you feel that you will match with this job, please send us your updated cv.

Come along and join us!

DistritoBragança
LocalBragança
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Kelly Services
Rua Joshua Benoliel, 6, Edifício Alto das Amoreiras, 10ºA
1250-133 Lisboa
213716180