Detalhes da oferta
A Randstad Professionals está a recrutar um perfil de customer service para integrar a equipa de uma reconhecida multinacional do setor industrial.responsabilidades chave
- Build sustainable relationships and trust with customer accounts through open and interactive communication;
- Provide accurate, valid and complete information by using the right methods/tools;
- Keep records of customer interactions, process customer accounts and file documents;
- Follow communication procedures, guidelines and policies;
- Manage incoming phone calls with customers;
- Identify and assess customers needs to achieve satisfaction.
competências
- University degree in Marketing, Management, Sales Management;
- Proven customer support experience;
- Good planning and organizational skills;
- Experience in industry (preferential)
- Proficiency in English (other languages are valued);
- SAP Power User (preferential);
- Customer orientation and ability to adapt/respond to different types of scenarios;
- Excellent communication skills;
- Ability to multi task, prioritize and manage time effectively;
- Hardworking and highly motivated person, willing to be part of a team
principais benefícios
Integration in a multinational environment, with continuous opportunities
remote work policy
remote work policy
Distrito | Aveiro | ||||||
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Local | VALE DE CAMBRA | ||||||
Sector de actividade | Comércio, Vendas e Serviços | ||||||
Tipo de contrato | Full-time | ||||||
Tipo de oferta | Emprego | ||||||
Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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