Customer service specialist (m/f) - Aveiro

Aveiro Full-time

Detalhes da oferta

A Randstad Professionals está a recrutar um perfil de customer service para integrar a equipa de uma reconhecida multinacional do setor industrial.

responsabilidades chave

  • Build sustainable relationships and trust with customer accounts through open and interactive communication;
  • Provide accurate, valid and complete information by using the right methods/tools;
  • Keep records of customer interactions, process customer accounts and file documents;
  • Follow communication procedures, guidelines and policies;
  • Manage incoming phone calls with customers;
  • Identify and assess customers needs to achieve satisfaction.

competências

  • University degree in Marketing, Management, Sales Management;
  • Proven customer support experience;
  • Good planning and organizational skills;
  • Experience in industry (preferential)
  • Proficiency in English (other languages are valued);
  • SAP Power User (preferential);
  • Customer orientation and ability to adapt/respond to different types of scenarios;
  • Excellent communication skills;
  • Ability to multi task, prioritize and manage time effectively;
  • Hardworking and highly motivated person, willing to be part of a team

principais benefícios

Integration in a multinational environment, with continuous opportunities
remote work policy

DistritoAveiro
LocalVALE DE CAMBRA
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt