Detalhes da oferta
Descrição:• Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field! •
Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.
• Main responsibilities:
- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers.
- Managing pending situations: exchanges, complaints, returns, among other issues.
- Registration in the system of all requests/changes indicated by the client.
Requisitos:
• What we are looking for:
- Fluency in Dutch level C1 (Eliminatory);
- Fluency in English, level B1 (Mandatory);
- Excellent verbal and written communication skills;
- Good computer skills from the user's perspective (Mandatory);
- Ability to organize and prioritize;
- Ability to work flexibly to business needs and under pressure;
- Reside within a 30 km radius of Greater Porto.
_ Don't you live in Porto? Don't worry! We have a realocation plan that will help you in the process of moving to the beautiful city of Porto._
• Work schedule:
- Availability to work Monday to Sunday;
- The schedules are rotating fortnightly;
?Monday to Friday from 06:00 to 21:00
?Saturday from 08:00 to 17:00
?Sunday from 09:00 to 17:00
Condições:
• What we offer:
- Employment contract
- Initial and continue training;
- Multicultural environment;
- Dynamic team;
- Attractive salaries that match your skill set and language;
- Work from Office in Porto.
• If you are the candidate we are looking for, send us your CV and join the team! •
Vertente Humana will process your personal data only for the purpose of managing your application. For more information you can consult our privacy policy on our website.
| Sector de actividade | Comércio, Vendas e Serviços |
|---|---|
| Tipo de contrato | Full-time |
| Tipo de oferta | Emprego |
| Contactos |
Vertente Humana
Av. Miguel Bombarda, n.º 1/1C 1000-207 Lisboa |