Detalhes da oferta
Qualification and ExperienceExperience of working in a Service Delivery environment
Proven experience of working in accordance with Service Level Agreements
Strong written communication in Spanish and English
Technical and Specialist Knowledge
Ability to problem solve complex technical issues
Provide 2nd Line desktop support to users in a Win10 environment.
Configure and provide support for business use mobile devices.
Answering support queries via phone, email and in person.
Work with a service desk tool to ensure requests are logged, updated and closed to agreed SLA’s.
Resolve any problems/queries relating to the PC’s, laptops, Printers, LAN, Videoconference, and other IT and telecommunications systems.
Liaise with by 3rd line teams to provide support to server and network equipment.
Key Behavioural Competencies
Customer focussed
A confident and self-motivated team player
Excellent people skills
Ability to work collaboratively with others
Flexible can do attitude, with a positive customer focus
Able to work effectively to deadlines and prioritise efficiently.
Focused on quality and attention to detail
Ownership skills
Distrito | Lisboa | ||||||
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Local | Salemas, Lousa-Loures | ||||||
Habilitações mínimas | Outras habilitações | ||||||
Experiência mínima | 1-3 anos | ||||||
Características pessoais | • Customer focussed • A confident and self-motivated team player • Excellent people skills • Ability to work collaboratively with others • Flexible can do attitude, with a positive customer focus • Able to work effectively to deadlines and prioritise efficiently. • Focused on quality and attention to detail • Ownership skills | ||||||
Idiomas | Spanish and English | ||||||
Conhecimentos de informática | IT Formation | ||||||
Sector de actividade | Outros | ||||||
Tipo de contrato | Full-time | ||||||
Duração | 6 meses | ||||||
Remuneração | 1.400,00€ | ||||||
Tipo de oferta | Emprego temporario | ||||||
Contactos |
Avincis Aviation Technics Portugal
Heliporto de Salemas, Rua do Heliporto nº2 2670-769 Lousa-Loures Portugal
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